Failed to download list of available maps
  • Vote Up0Vote Down dundandundan
    I have installed the latest MapFactor Navigator (beta) (0.13.27) from Android Play market.
    When I start up the app, it tells me there are no maps installed and asks if I want it to download any. However, it always comes up with the following message: WARNING: Failed to download list of available maps.
    I have tried un- /reinstalling the app and also rebooting my android phone (nexus s with Android 4.1) but keep running into the same message.
    I have searched for the web for a solution, but cannot find one.
    I would much appreciate some help.
    Thanks - Dundan
  • 34 Comments sorted by
  • Vote Up0Vote Down tomastomas
    Hi Dundan,
    we have no problems with our server, please try again.
    alternatively use your PC
    http://navigatorfree.mapfactor.com/

    maps are the same for PC and Android version, you will need to copy them to navigator/data folder on your phone

  • Vote Up0Vote Down dundandundan
    Hi tomas,
    thanks for your lightening-fast reply. I have tried downloading directly again but with no success.
    The alternative of using the PC worked though. There was no navigator/data folder, but creating it worked.
    Thanks again :)
  • Vote Up0Vote Down LFLeonOLFLeonO
    I have the same problem. No mather how many times I try, it always comes up with the message: "WARNING: Failed to download list of available maps"

    I want to try downloading the map in my PC and copying it to the phone but... Very sorry if the question is stupid, but... How do I create a data folder in my phone? Where do I create it, how do I name it and How do I tell the navigator where is it?

    Thanks a lot in advance 
  • Vote Up0Vote Down tomastomas
    when you install navigator data folder is created
    navigator/data
    navigator expects map files to be in this folder
  • Vote Up0Vote Down jkwatsonjkwatson
    Hi LFLeonO, 

    I had a similar issue and it turned out to be a proxy / firewall setting at my place of work which was stopping the connection to the target server completing.

    Trying it from my own home PC was fine.

    Might be worth looking into that, or trying it through a different connection / network route if you can?

    Regards

    JKW
  • Vote Up0Vote Down fazawaifazawai
    have the same problem, im trying to install it on my Samsung galaxy young, anyone know how can I use this?
  • Vote Up0Vote Down hvdwolfhvdwolf
    dundee said: "I have installed the latest MapFactor Navigator (beta) (0.13.27)"

    I thought the latest was 1.3.26 and if I check google play I see 1.3.24. 
    ???
  • Vote Up0Vote Down mdxmdx
    Please try again - there was quite load on servers this weekend (probably related to Google Play update).
  • Vote Up0Vote Down fazawaifazawai
    any update sir mdx till when this load on servers will be fix? ive been trying to download maps yesterday night and till now still got the same problem :(
  • Vote Up0Vote Down tomastomas
    please try from another wifi hotspot, it works fine for me
  • Vote Up0Vote Down OldieOldie
    Map download in Chemnitz, Germany, was no problem today. I was in vacation last week, so nearly 2 GB new maps had to be managed. That was done by 1,4MB / sec. So download server seems to be ok from here.
  • Vote Up0Vote Down fazawaifazawai
    ive tried downloading from our neighbor's wifi, and now i got error "bad checksum" how to fix this? thank you
  • Vote Up0Vote Down hvdwolfhvdwolf
    That is a bittorent error. Check your SD card /Android/data/com.mapfactor.navigator/files/navigator/temp/torrent

    most probably you will find an mca in there. I guess the problem is that this one belongs from a partly previous download. The map is now (I guess) updated and has a different CRC-checksum.
    Delete the mca for the map you were trying to download and start again.
  • Vote Up0Vote Down tomastomas
    it could be problem with your SD, you could try to move Navigator to internal storage and then download again
  • Vote Up0Vote Down fazawaifazawai
    @sir wolf i dont see a torrent folder on the last, my last folder is tempt, should i create a torrent folder? and btw i saw the mca file inside the tempt folder


    @sir tomas, ok sir ill try that too, thak you guys, ill give an update in a moment
  • Vote Up0Vote Down hvdwolfhvdwolf
    No, you don't need to create a torrent folder. You are probably using direct downloads.
    I was wrong. Navigator also does a CRC-check of course upon finishing the download.
    (But you could get that error also when using the normal bittorrent download)

    Please follow Tomas' comment.
  • Vote Up0Vote Down fazawaifazawai
    i tried sir tomas instruction and still getting the error "bad checksum" i downloaded the PC version and download there the files, if i manually put the mca files on my phone in what path should i put it? thank you
  • Vote Up0Vote Down tomastomas
    depending on version
    android/data/com.mapfactor.navigator/files/navigator/data
    or
    navigator/data
  • Vote Up0Vote Down fazawaifazawai
    what do you mean version sir?
  • Vote Up0Vote Down fazawaifazawai
    i got this mca files

    sounds_en_us.mca
    sounds_xx_signal.mca
    philippines_osm.mca
    earth_osm.mca


    all of them i should put in android/data/com.mapfactor.navigator/files/navigator/data ????
  • Vote Up0Vote Down hvdwolfhvdwolf
    yes
  • Vote Up0Vote Down tomastomas
    version of Na vigator and Android
  • Vote Up0Vote Down fazawaifazawai
    thank you guys, its working now, now i have to configure how to use this, thank you very much :)
  • Vote Up0Vote Down vidakvidak
    I have the same problem for some time as dundan had, I have no proxy, but the map list won't load on any network. I tried to turn off ad blocking, but that didn't help either. The pc version workaround doesn't help either unfortunately, as I don't have an access to a windows computer and there is no linux/osx version available for desktop. Any ideas I could try? Is there a place where the mca files could be downloaded directly?
  • Vote Up0Vote Down tomastomas
    this can happen when one or more map files are corrupted
    try to delete maps first

  • Vote Up0Vote Down vidakvidak
    All of them? Manually from the folder?
  • Vote Up0Vote Down tomastomas
    it may be that just one is corrupted, but which one?
    you cdo it manually or from Navigator - manually is probably quicker and you can make backup
  • Vote Up0Vote Down vidakvidak
    Unfortunately not from Navigator, I can't reach the map list, either... I'll try to move the maps somewhere else, and see what happens.
  • Vote Up0Vote Down vidakvidak
    Thanks, this was the solution in the end! I thought on that before, but didn't dare to risk losing the maps I already had... :\
  • Vote Up0Vote Down aryavritindiaaryavritindia
    Thanks for sharing that type of information with us.
  • Vote Up0Vote Down vidakvidak
    Thanks for the fast reply and the help! I still have the old maps, would it help in the development if I'd upload them somewhere to see what went wrong?
  • Vote Up0Vote Down tomastomas
    probably not, at least one of them is corrupted, there is not much we can do about it
  • Vote Up0Vote Down OkiOki
    I had the same problem and found the corrupted file by looking at maps. There is no information about streets and cities shown for the corrupted file.
  • Vote Up0Vote Down amirrezaamirreza
    Unable to download required information.[Connection timed out]
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