Sudden problems (OSM, Android); help appreciated
-
Hi,in the past six weeks (or so) I have encountered two most annoying problems.1. Twice now, Navigator appears to have uninstalled itself - when I started the app, I had to begin from scratch, including re-installing all the maps.2. I had not used HD Traffic for a while.When, after the first Uninstall, I wanted to activate it, I was shown the "Your license does not include HD Traffic" message.Thinking it likely that the subscription had simply ended, I bought one - at a 50% discount; sweet!Last Wednesday (complete chaos on the Autobahns in my area) I needed it urgently; unfortunately, it appeared to be deactived again ("of course - second uninstall!"); activation: not really - "Your license...".Being pressed for time, I decided to buy again: "You have already bought this subscription"!Are these known problems?What's to be done?Kind Regards,Jochen
-
1 Comment sorted by
-
Hi Jochen, please send logs from settings/advanced and add your order ID
Howdy, Stranger!
It looks like you're new here. If you want to get involved, click one of these buttons!
Categories
- All Discussions3,245
- Feature Requests1,263
- Bugs555
- General376
- Navigator FREE1,029
- Vehicle Tracking5
- Navigator 1017
In this Discussion
- tomas December 2021